Privacy Policy

Please carefully read the below Privacy Policy which explains my commitment to respecting the privacy of all of my clients, as well as visitors to this website, related sites and social media accounts. This policy describes how I collect and use the personal information that you provide on this website (https://declutterwithchloe.com), via Declutter with Chloë social media accounts, by email, by phone or in person.

The policy also describes the choices available to you regarding how you can access and update any of your personal information that is used by me. Please be aware that I reserve the right to change this policy at any time.

1. What information does Declutter with Chloë collect?

When you get in touch with me – whether via this website, Declutter with Chloë social media accounts, by email, or by phone – I collect information from you. Where relevant, you may be asked for your full name, email address, phone number, and street address of the location where services will be carried out.

The Declutter with Chloë website also uses Google Analytics to measure website usage. However all collected data is anonymised and individual users cannot be identified.

2. What does Declutter with Chloë use your information for?

The information that you provide me may be used in any of the following ways:

• To inform, schedule and update you about the services you require.
• To organise payment.
• To carry out services at the correct address.

3. How does Declutter with Chloë protect your information?

I am committed to ensuring that your information is secure. I have put in place the relevant physical, electronic and managerial procedures to safeguard and secure any information that is collected online, over the phone or in person, in order to prevent unauthorised access or any disclosures of information.

The data I collect from you is stored in the European Economic Area (“EEA”) but may be transferred to and stored at a destination outside of the EEA (but still compliant with EU data protection laws). It may also be processed by staff operating outside of the EEA. By submitting your personal data, you agree to this transfer, storing and processing.

I do not disclose any of your personal data to anyone except when legally required to do so. For my personal safety and security, my partner has access to my calendar with details of session date and time, as well as the relevant client’s first name and address. This information will only be accessed by my partner in an emergency.

Please note, I do not store any credit or debit card details. All credit or debit card transactions are processed securely by Square. If you choose to receive your payment receipt by text or email, this data will also be stored securely on Square’s servers.

4. Does Declutter with Chloë use cookies?

The Declutter with Chloë website does not use cookies.

5. Does Declutter with Chloë disclose any information to outside parties?

I do not disclose any information to third parties unless legally required to do so. For my personal safety and security, my partner has access to my calendar with details of session date and time, as well as the relevant client’s first name and address. This information will only be accessed by my partner in an emergency.

For law compliance reasons, to protect the rights of myself or others, to enforce my site policies or for safety reasons, I may be requested to release information.

6. Links to other websites

The Declutter with Chloë website may contain links to other websites that I feel may be of interest to you. Please note that once you have used these links to leave this site, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites as I do not have any control over that website. Therefore, any links that I post that cause the user to use another site are not covered by this Privacy Policy. I recommend always checking the Privacy Policy of the website in question.

7. How do I change or delete my data?

You have the right to ask what personal data I hold about you. You also have the right to update or edit your personal data, or to ask me to delete your data at any time. For enquiries, please get in touch.

8. Terms and Conditions

Please also read the Declutter with Chloë Terms & Conditions.

9. Your Consent

By using this website (https://declutterwithchloe.com), any related sites or social media pages, or getting in touch by email or phone, you are consenting to the Declutter with Chloë Terms & Conditions and this Privacy Policy.

Last updated: March 2024

If you have any questions about this Privacy Policy, please don’t hesitate to get in touch.