The policy also describes the choices available to you regarding how you can access and update any of your personal information that is used by me. Please be aware that I reserve the right to change this policy at any time.
1. What information does Declutter with Chloë collect?
When you get in touch with me – whether via this website, Declutter with Chloë social media accounts, by email, or by phone – I collect information from you. Where relevant, you may be asked for your full name, email address, phone number, and street address of the location where services will be carried out.
The Declutter with Chloë website also uses Google Analytics to measure website usage. However all collected data is anonymised and individual users cannot be identified.
2. What does Declutter with Chloë use your information for?
The information that you provide me may be used in any of the following ways:
- To inform, schedule and update you about the services you require.
- To organise payment.
- To carry out services at the correct address.
3. How does Declutter with Chloë protect your information?
I am committed to ensuring that your information is secure. I have put in place the relevant physical, electronic and managerial procedures to safeguard and secure any information that is collected online, over the phone or in person, in order to prevent unauthorised access or any disclosures of information.
The data I collect from you is stored in the European Economic Area (“EEA”) but may be transferred to and stored at a destination outside of the EEA (but still compliant with EU data protection laws). It may also be processed by staff operating outside of the EEA. By submitting your personal data, you agree to this transfer, storing and processing.
I do not disclose any of your personal data to anyone except when legally required to do so. For my personal safety and security, my partner has access to my calendar with details of session date and time, as well as the relevant client’s first name and address. This information will only be accessed by my partner in an emergency.
Please note, I do not store any credit or debit card details. All credit or debit card transactions are processed securely by Square. If you choose to receive your payment receipt by text or email, this data will also be stored securely on Square’s servers.
5. Does Declutter with Chloë disclose any information to outside parties?
I do not disclose any information to third parties unless legally required to do so. For my personal safety and security, my partner has access to my calendar with details of session date and time, as well as the relevant client’s first name and address. This information will only be accessed by my partner in an emergency.
For law compliance reasons, to protect the rights of myself or others, to enforce my site policies or for safety reasons, I may be requested to release information.
6. Links to other websites
7. How do I change or delete my data?
You have the right to ask what personal data I hold about you. You also have the right to update or edit your personal data, or to ask me to delete your data at any time. For enquiries, please get in touch.
8. Terms and Conditions
Please also read the Declutter with Chloë Terms & Conditions.
9. Your Consent
Last updated: April 2019